Spring Health
Pay: $33 – $42 USD/hour
Job Type: Full-time
Location: Remote (Anywhere)
Our Mission
Spring Health is dedicated to eliminating barriers to mental health care. We leverage clinically validated technology to deliver Precision Mental Healthcare, ensuring individuals receive the right care—whether therapy, coaching, or medication—when they need it.
Partnering with over 450 companies, including Microsoft, Target, and Delta Airlines, we provide mental health services to over 10 million people. Our innovative platform has demonstrated a net positive ROI for employers, making us the only company in our category with externally validated cost savings. With a current valuation of $3.3 billion and support from investors like Generation Investment, Kinnevik, and Tiger Global, we continue to expand access to mental health care globally.
About the Role
This full-time, remote position reports to the Clinical Manager of the SUD Program. The required hours are Monday-Friday from 1 PM – 9 PM EST (or equivalent in your time zone, e.g., 10 AM – 6 PM PST). As a Clinical SUD Navigator, you will play a crucial role in supporting individuals with substance use disorders (SUDs) through expert care coordination, assessment, and treatment recommendations.
Responsibilities
- Conduct outbound calls and follow-ups with individuals referred for substance use disorder treatment, demonstrating advanced engagement skills.
- Assess client needs and provide treatment options using motivational interviewing and other clinical techniques.
- Independently coordinate appointments, referrals, and follow-up care for seamless client experiences.
- Utilize knowledge of ASAM levels of care, contingency management, MAT, detox, and other SUD treatments to provide expert guidance.
- Provide crisis intervention and safety planning using advanced clinical judgment.
- Maintain accurate client records within an EHR system and other tracking tools.
- Collaborate with multi-disciplinary teams, including provider operations and billing, to ensure comprehensive care.
- Participate in staff meetings, case consultations, and ongoing training to enhance clinical skills.
What Success Looks Like
- High client satisfaction and positive treatment outcomes.
- Effective case management and timely coordination of care.
- Strong collaboration with interdisciplinary teams.
- Successful crisis intervention and accurate documentation.
- Continuous professional development and contributions to team success.
Requirements
- Mental Health Licensure: LCSW, LMFT, LPC with 2+ years of experience in substance use disorder (SUD) clinical care.
- Expertise in motivational interviewing, ASAM criteria, and best practices for SUD treatment.
- Strong communication, problem-solving, and documentation skills.
- Ability to work effectively with diverse populations and embrace inclusion.
- Comfortable with technology platforms and electronic record systems.
- Ability to multi-task and adapt to new challenges in a fast-paced environment.
Preferred Qualifications
- SUD licensure or certifications.
- Bilingual proficiency.
Compensation & Benefits
The target base salary range for this role is $33.33 – $42.31/hour, with a competitive total rewards package, including stock options and benefits. Pay may vary based on experience, location, and internal equity. We review compensation annually using the Radford Global Compensation Database to ensure fair and competitive pay.
Benefits Include:
- Health, Dental, and Vision Insurance (coverage starts on day one).
- Employer-sponsored 401(k) match up to 2%.
- Access to Spring Health network therapists, coaches, and medication management providers.
- Generous PTO, 10 sick days, 12 paid holidays, and a 1-month sabbatical at year 4.
- Parental leave up to 18 weeks.
- Fertility care support and reimbursement for related expenses.
- Professional development reimbursement up to $1,000/year.
- Donation matching of $200/year.
Equal Opportunity Employer
Spring Health is committed to fostering an inclusive workplace. We welcome applicants from diverse backgrounds and provide reasonable accommodations for qualified individuals with disabilities.
Ready to make a difference in mental health care? Apply today!
Learn more about our values and mission
