Customer Support Administrator – Remote Role

Exciting Opportunity with Get Staffed Online Recruitment Limited

Get Staffed Online Recruitment Limited is excited to offer an opportunity for a Customer Support Administrator at a leading company in the Global Offshore Energy sector. This position is perfect for individuals who excel in customer service and administrative tasks, providing essential support to a dynamic team.

Location

Remote

Employment Type

Full-time

Working Hours

35 hours per week (Monday to Friday, 9am – 5pm)

Closing Date

May 31, 2025

Job Overview

The Customer Support Administrator will be responsible for assisting customers, ensuring smooth administrative processes, and delivering exceptional service. Strong organizational, time management, and communication skills are essential for success in this role.

Key Responsibilities

  • Respond promptly and professionally to sales inquiries and customer support requests
  • Assist customers with technical and competency-related issues
  • Set up new accounts and manage course enrollments
  • Prepare quotations and invoices
  • Monitor payment statuses and process purchase orders
  • Issue certificates and maintain accurate logs and spreadsheets related to customer support activities

Salary Package

The salary for this role ranges from £23,000 to £25,000 per year, depending on experience. Additional benefits include:

  • Remote work options following initial training
  • Career advancement opportunities
  • Performance-based bonuses
  • All necessary IT equipment provided

FAQs

1. What qualifications are required for this role?

Candidates should have excellent communication skills, strong organizational abilities, and a proactive approach to managing tasks. Prior administrative or customer support experience is an advantage.

2. Will training be provided?

Yes! The company offers a one-week structured training program covering its ticketing system and competency certification processes to ensure a seamless transition into the role.

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3. Can I work remotely?

Absolutely! This role offers fully remote work after successful completion of initial training.

4. What software skills are required?

Proficiency in Microsoft Office Suite, including Excel, Outlook, and Windows operating systems, as well as platforms like Gmail and Google Sheets, is required.

5. Are career progression opportunities available?

Yes! The company values growth and professional development, providing clear advancement pathways based on performance.

6. How does the company support its employees?

Employees receive ongoing training, career development opportunities, and a supportive work environment designed to foster success.

Method Of Application

Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.

APPLY HERE

Deadline: 31st May, 2025

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Required Documents

  • CV
  • Cover letter (optional)
  • Completion of assessments and video interview

About Get Staffed Online Recruitment Limited

A Legacy of Excellence

Since its establishment, Get Staffed Online Recruitment Limited has been a trusted leader in the recruitment industry. The company has built a solid reputation for delivering top talent and providing tailored recruitment solutions across various sectors.

Commitment to Candidates

The company is dedicated to offering candidates a positive and seamless recruitment experience. From initial application to final interviews, Get Staffed Online Recruitment Limited ensures that candidates feel valued, informed, and supported throughout the hiring process.

Global Reach, Local Expertise

With a broad international network and deep local market insights, Get Staffed Online Recruitment Limited continues to provide effective recruitment solutions, matching professionals with the right opportunities based on industry demands.

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