Client Success Coach | Impact Clients

Impact Clients helps beginner and experienced entrepreneurs start or scale their digital product businesses. We teach ordinary people how to make extraordinary income online. Our mission is to reform the education system.

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.

About Us:
Richard Yu is an online business coach with:

Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work 6–8 hours per day, and some days will require a little more effort of up to 9+ hours (rarely required), with rotating Saturday coverage (1x/month for 4–5 hours).

You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.

Responsibilities:

  • Run 1:1 onboarding + check-in coaching calls with clients (via Zoom)
  • Provide daily accountability, motivation, and mentorship to clients through messaging
  • Lead weekly group coaching calls and answer client questions live
  • Track client progress, input reports, and follow SOPs using tools like Slack, Google Sheets, and our CRM
  • Jump on renewal/upgrade calls with current clients (training provided)
  • Help improve the program by creating trainings, worksheets, or video content as needed
See Also  Customer Success Manager (Remote)

What We’re Looking For:

  • A coach or mentor at heart—you love helping people
  • Clear, professional communicator (spoken and written English)
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)—this isn’t a side hustle
  • Open to feedback and constructive coaching (we’ll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast

This Role Isn’t For You If:

  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily

Compensation:

  • Base Salary: $3,000–$6,000 USD/month (depending on experience)
  • Commission opportunities: referrals, upgrades, renewals, collections

Method Of Application

Step 1: Record a 3–5 minute video answering these questions (make sure it’s viewable):

  1. Who are you and what’s your background?
  2. Why should we hire you?
  3. Describe a sale you’ve made or helped someone make.
  4. What’s your experience with organic marketing (Reels, content, editing, etc.)?
  5. Secret code is H1DE
  6. Tell us how you handle high-pressure environments and direct feedback.
  7. What are your career goals over the next 1–2 years?

Step 2: Attach your resume/CV.Send both your video and resume to our team.

If you seem like a great fit, we’ll reach out for an interview.
We’re excited to meet the right person.

APPLY HERE

Deadline: Not Disclosed

Stay updated on job opportunities! Join our WhatsApp and Telegram Job Alert Groups:
 JobHorizon Whatsapp
 JobHorizon Telegram

— Richard Yu
 Founder, Impact Clients

Comments

No comments yet. Why don’t you start the discussion?

Leave a Reply

Your email address will not be published. Required fields are marked *