The Best Connection Group Limited is looking for someone to work as a Call Centre Operative. This is a temporary job where you’ll help customers and answer their questions.
Location: Remote
Employment Type: Part-time
Duration: 10 weeks
Schedule: Part-time, 20 hours per week
Hours
Monday to Friday, choice of shifts available (08:00 – 12:00, 13:00 – 17:00, and 14:00 – 18:00)
Job ID
- TM443036
Job Overview
The Call Centre Operative will be responsible for delivering excellent customer service to handle queries from members. This role involves liaising with engineers via telephone and email to ensure members’ jobs are dealt with efficiently.
Key Responsibilities
- Dealing with incoming calls from members and delivering excellent customer service
- Liaising with engineers via telephone and email to ensure members’ jobs are dealt with efficiently
- Assisting with general admin office duties, such as filing, copying, and basic data entry
- Using Microsoft Word and Excel programs
FAQs About the Role:
1. What is the job role?
The role involves assisting customers, handling queries, liaising with engineers via telephone and email, and performing general office administrative tasks.
2. Is prior experience required?
No previous experience is needed, as full training will be provided.
3. What are the working hours?
The job is part-time, 20 hours per week, Monday to Friday. There are various shift options: 08:00–12:00, 13:00–17:00, and 14:00–18:00.
4. What is the salary?
The salary is £12.21 per hour.
5. Is this position remote?
Yes, this is a remote job.
6. What software skills are required?
Proficiency in Microsoft Word and Excel is needed.
7. Can I choose my shifts?
Yes, you can select from the available shift options.
8. Will I handle sensitive information?
Yes, discretion is essential as the role may involve handling sensitive or confidential information.
9. How will training be conducted?
Full training will be provided to equip you with the necessary skills and knowledge.
10. Are there any benefits?
Yes, benefits include weekly pay, online payslips, pension contributions, and 28 days of paid annual leave (pro-rata for PAYE).
11. What document is required to apply?
You need to submit a Resume/CV.
12. What is the closing date for applications?
Applications close on May 2, 2025.
13. How do I apply?
Submit your application through the provided link or process.
Salary package
- £12.21 per hour
Required document
- Resume/CV
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
The job is remote, but it’s not clear if it’s open to people everywhere or just certain areas. If you’re interested, it’s worth applying to find out if you qualify!
APPLY HERE
Deadline: 02 May, 2025
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About the company
- A Legacy of Excellence
The Best Connection Group Limited has a rich history of delivering exceptional services to its clients. With a strong focus on customer satisfaction and a commitment to excellence, the company has established itself as a leader in its field. Over the years, The Best Connection Group Limited has consistently demonstrated its ability to adapt to changing customer needs and technological advancements, ensuring that its services remain relevant and effective. This legacy of excellence is a testament to the company’s dedication to its customers and its commitment to delivering high-quality services.
- A Commitment to Customer Satisfaction
Customer satisfaction is at the heart of everything The Best Connection Group Limited does. The company’s commitment to delivering exceptional customer service is unwavering, and every interaction with customers is designed to meet their needs and exceed their expectations. The Best Connection Group Limited’s team of dedicated professionals works tirelessly to understand customer needs and deliver solutions that meet those needs. By prioritizing customer satisfaction, the company is able to build strong relationships with its customers and deliver long-term value.
- Community Engagement
The Best Connection Group Limited is committed to giving back to the community and making a positive impact on society. The company’s community engagement efforts focus on promoting education and skills development, as well as supporting local initiatives and charities. By giving back to the community, The Best Connection Group Limited is able to foster a positive and supportive environment that benefits both its customers and employees.
