Wingspan Life Resources
- Salary: $35 – 40 USD/hour
- Workplace: Fully Remote
- Location: Anywhere
- Job type: Full-time
Customer Service Representative
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, addressing their inquiries and providing excellent service.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve product or service issues by clarifying the customer’s complaint and determining the cause of the problem.
- Provide accurate, valid, and complete information by using the right methods and tools.
Requirements:
- High school diploma or equivalent; a college degree is a plus.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
FAQs for the Customer Service Representative position:
Is this a remote position?
Yes, fully remote.
What are the main responsibilities?
Handling customer inquiries via phone/email/chat and resolving product/service issues.
What’s the pay rate?
$35-$40 per hour.
Is this full-time?
Yes, full-time position.
What qualifications are needed?
High school diploma (college degree preferred) and customer service experience.
What skills are required?
Strong communication, active listening, and problem-solving abilities.
What channels will I use?
Phone, email, and chat support.
Is experience mandatory?
Yes, proven customer service experience required.
Growth opportunities?
Not mentioned in posting.
Equipment provided?
Not specified (remote setup unclear).
Shift requirements?
Standard business hours implied (not specified).
Team size/structure?
Not detailed in posting.
Performance metrics?
Resolution quality and customer satisfaction implied.
Training provided?
Onboarding likely (not explicitly stated).
Software used?
Standard customer service tools implied.
Multilingual needs?
Not specified (English required).
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Specified
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