- Salary: $20 – $25 CAD per hour.
- Workplace: Remote
- Location: Anywhere
- Job Type: Full-Time
At Canadian Cutting and Coring, total service gives us the edge over our competition. Canadian-owned and operated, we have served the needs of the concrete drilling and sawing industry since 1964.
From concrete cutting, coring, and drilling to excavating, removal, and everything in between, Canadian Cutting and Coring can sink our teeth into any job. We specialize in cutting concrete floors, allowing plumbing pipes to be run in or under slab floor.
Canadian Cutting and Coring’s expertise also includes concrete walls, where we core round holes to facilitate the addition of piping or ventilation, cut window or door openings, and utilize the latest, no-radiation technology – ground penetrating radar (GPR) – to scan inside concrete and detect existing conduits, cables, and pipes prior to drilling and sawing.
Job Description:
As a Chat Support Agent, you will be the first point of contact for our customers, providing them with prompt and professional assistance through our chat platform. Your primary responsibilities will include answering inquiries, resolving issues, and ensuring a positive customer experience.
About Us:
Canadian Cutting and Coring Ltd. is a leading provider of cutting and coring services across Canada. We pride ourselves on delivering exceptional customer service and innovative solutions to meet our clients’ needs. As we continue to grow, we are looking for dedicated and enthusiastic individuals to join our team as Chat Support Agents.
FAQs about the Chat Support Agent role:
- What does a Chat Support Agent do?
A Chat Support Agent is responsible for assisting customers via chat, answering inquiries, resolving issues, and ensuring a positive customer experience. - Is this a remote position?
Yes, this role is remote, allowing employees to work from home. - What are the working hours?
The working hours may vary, but flexibility is often provided to accommodate different schedules. - What qualifications are needed for this role?
- Excellent written communication skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Previous experience in customer service or chat support is an asset
- Do I need prior experience in customer service?
While prior experience is beneficial, it is not always required. Training may be provided. - Is familiarity with chat support software required?
It is a plus but not mandatory. Training may be available for new hires.
- What is the salary range for this position?
The salary ranges from $20 – $25 CAD per hour. - Are there any benefits offered?
Yes, benefits include:- Comprehensive health coverage (medical, dental, vision)
- Flexible work environment
- Opportunities for professional development
- Supportive team culture
- How can I apply for this role?
You can apply through the company’s official job listing on remote job platforms. - What happens after I submit my application?
If shortlisted, you may be contacted for an interview or further assessment.
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: 6th June, 2025
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